This Privacy Policy describes how Charlotte's Investor Agent ("we," "us," or "our"), operated by Greg Owens, a licensed North Carolina real estate broker, collects, uses, and protects information submitted through cltinvestoragent.com (the "Site").

Information We Collect

We collect information you voluntarily provide when you submit a form on this Site, including:

Name
Phone number
Email address
Property address
Details about your property situation, timeline, or investment criteria
Text message and marketing consent preferences

We also collect standard web analytics data (page views, referral sources, browser type) through Cloudflare's built-in analytics. This data is aggregated and not tied to individual identities.

How We Use Your Information

We use the information you provide to:

Respond to your property inquiry or deal submission
Contact you by phone or text message regarding your inquiry (subject to the consent you provide)
Send marketing or promotional messages if you have specifically opted in
Maintain records of our communications as required by applicable real estate laws and brokerage supervision requirements

Text Message Communications

If you check the consent checkbox for non-marketing messages, you agree to receive text messages related to your property inquiry, including appointment coordination and offer updates. If you check the additional consent checkbox, you also agree to receive marketing and promotional messages.

Message and data rates may apply. Message frequency varies. To opt out, reply STOP at any time. To request help, reply HELP or call (980) 404-2400.

We do not use autodialer technology for marketing purposes without your express written consent.

How We Share Your Information

We do not sell, rent, or trade your personal information to third parties. We may share information only in the following limited circumstances:

Service providers: We use the following third-party platforms to operate our business and process your information:
- GoHighLevel (GHL): CRM, follow-up automation, and communication platform. Submissions may be stored and managed within GoHighLevel.
- Resend: Email delivery service used to receive form notifications.
- Cloudflare Pages: Website hosting provider.
Each provider processes data only as necessary to deliver their services and is subject to their own privacy policies.
Legal requirements: We may disclose information if required by law, court order, or to comply with applicable real estate regulations and brokerage supervision requirements.
Business transactions: If our business is acquired or merged, your information may be transferred as part of that transaction.

We will never share your property details or contact information with other investors, buyers, or third parties without your knowledge and consent.

Data Retention

We retain submitted information for as long as necessary to respond to your inquiry and comply with applicable legal and professional obligations under North Carolina real estate licensing laws. If you would like your information deleted, contact us at the information below.

Security

We take reasonable technical and organizational measures to protect your information. Form submissions are transmitted over HTTPS and processed through Cloudflare's infrastructure. However, no internet transmission is completely secure, and we cannot guarantee absolute security.

Your Rights

You have the right to:

Request a copy of the personal information we hold about you
Request correction of inaccurate information
Request deletion of your information (subject to legal retention obligations)
Opt out of marketing communications at any time by replying STOP to any text message or contacting us directly

Children's Privacy

This Site is not directed at individuals under the age of 18. We do not knowingly collect personal information from children.

Changes to This Policy

We may update this Privacy Policy from time to time. The updated date at the top of this page reflects when changes were last made. Continued use of the Site after changes constitutes acceptance of the updated policy.

Contact

Questions about this Privacy Policy or our data practices can be directed to:

Greg Owens
Charlotte's Investor Agent
Charlotte, NC
Phone: (980) 404-2400
Email: greg@cltinvestoragent.com